Very simply, the only information I have about you is what you provide when you buy something from or communicate with Nirvana Creations. That information is only used to ship your package and communicate back with you. Nirvana Creations will never rent, sell, or use your information for any other purposes.
PAYMENT TYPES ACCEPTED
USPS money orders or PayPal (Major credit cards are also accepted and processed through PayPal)
Note: You don't need a PayPal account to use your credit card through PayPal.
Instructions for sending a money order are provided during checkout. Only USPS money orders are accepted. Payment must be received within 10 business days.
All orders to Pennsylvania, USA will be charged 6% sales tax.
All orders ship USPS within 3 business days of receipt of payment.
All orders ship with Delivery Confirmation.
When your order ships, I'll email you with the shipping information.
At this time, I only ship to U.S. addresses. No international shipping available.
All sales are final. No returns.
I provide detailed descriptions, photos, and contact information to ask any questions prior to purchase. It is the buyer's responsibility to be sure they want the item purchased. I absolutely do not accept returns due to buyer's remorse.
If you think you were sent the wrong item, contact me at RMA@NirvanaCreationsUSA.com within 3 days of receiving the package. Do not return anything until you obtain an RMA number and return instructions. Returns without an RMA will not be refunded. Any items not received by me within 10 days of issuance of the RMA number will not be accepted for a refund. Returned items must be in new condition. Items that are damaged, resized, or otherwise altered after delivery will not be accepted for refund. Items must be returned with all original packaging and accessories including boxes, manuals, warranty cards, certificates of authenticity, and all items originally included with the product - If not, no refund will be issued. Sealed items that have been opened will not be refunded.
If you receive an item that has been damaged in shipping, please contact me at orders@NirvanaCreationsUSA.com within 3 days of receiving the package. Keep all packaging and the damaged item until you receive further instructions. Damaged items returned without first contacting me will not be refunded.
If an item I ship is returned to me by USPS as undeliverable due to the buyer either providing a misspelled, incorrect, or incomplete address or refusing delivery, the item will not be reshipped. You will be notified by email and a refund will be issued.
Shipping charges are non-refundable. Buyer is responsible for paying shipping charges to return an item to me.
Restocking fee of 50% applies to all returns.
Purchasing from Nirvana Creations eCRATER store constitutes acceptance of these terms.